Welcome to Hastings Dental. Your privacy is of utmost importance to us, and this Privacy Policy explains how your information is collected, used, and shared when you interact with our website and utilise our services. We encourage you to read this policy thoroughly to understand our practices regarding your personal information.
Information Collection
When you engage with Hastings Dental, whether through our website or our services, we may collect the following information:
Personal Identification Information: Your name, address, email, phone number, and other contact details are collected when you complete forms on our website, book an appointment, or contact us directly.
Health and Dental Information: To provide personalised dental care services, we collect information relevant to your dental and medical history, including past treatments, dental records, x-rays, and other related health information.
Financial Information: To process service payments, we may need to collect financial details such as credit card numbers, insurance information, and related payment data.
Website Interaction Information: We automatically gather certain information when you visit our website, including but not limited to IP addresses, browser types, operating systems, page visits, and timestamps. Cookies and similar tracking technologies may be used to enhance your online experience.
Utilisation of Information
The information we collect is used in the following ways:
- To provide dental care and patient support.
- To process payments and manage insurance claims.
- To communicate with you about your appointments, our services, and respond to queries.
- To improve the functionality and user experience of our website and services.
- To fulfill legal, regulatory, and ethical obligations.
Information Disclosure
Hastings Dental does not sell or lease personal information to outside parties. Information may be shared with:
- Dental professionals and staff involved in your dental care.
- To process payments and manage insurance claims.
- To communicate with you about your appointments, our services, and respond to queries.
- To improve the functionality and user experience of our website and services.
- To fulfill legal, regulatory, and ethical obligations.
Security Measures
To protect your personal data, we employ various security measures. Our website is secured with SSL encryption, and sensitive payment information is handled through a secure payment gateway provider and is not stored on our servers.
Your Privacy Rights
You have the right to request access to, amendment of, or deletion of your personal data in our possession. You may also contest the processing of your data or ask for a limitation on certain processing activities. For any such requests, please contact us using the details below.
Policy Amendments
Hastings Dental reserves the right to modify this Privacy Policy at its discretion. Any changes will be communicated by updating the Privacy Policy on our website. We recommend reviewing our Privacy Policy periodically to stay informed of any updates.
Contact Information
For inquiries about this Privacy Policy or our handling of your personal information, please contact us at:
Hastings Dental 1/62 William Street Port Macquarie, NSW 2440, Email: info@hastingsdentalcentre.com.au, Phone: (02) 6583 7211
By using our website and services, you acknowledge and agree to the terms of this Privacy Policy and any subsequent modifications.